Friday, 6 August 2010

Hi Simon,

I'm off on holiday tomorrow with my entire family, 13 of us. And I just wanted to say thank you! I LOVE our software, we are finding things each and every day that makes us say "yes" - you guys get it! Get the rag trade and what we are trying to do here!

Our business has grown and I am so pleased we made the purchase. As you could imagine putting in a new system is stressful enough without health issues as well, so it is with joy that I can tell you that the past two months have been stress free (well as stress free as I can do life).

I'm looking forward to coming back from holiday and getting my head around the accounts side of things.

Kindest Regards, Di

Diane Gamble-Foster
Textile Solutions Ltd

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Identity Solutions Ltd have a great long term working relationship with our company and this has been built on their ongoing integrity and excellent service. They deliver in many ways and are always looking out for our best interests in regards to quality, price and new ideas.

Grant Stocker
Procurement Manager, Deane Apparel Ltd

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Identity Solutions (and especially Virginia!) have always been fantastic to deal with. Ordering is very simple, Virginia always keeps in touch with delivery dates and sometimes even pops by with the goods in person when they arrive! She goes above and beyond to get our goods to us - the quality always perfect. A truly fantastic company to deal with.

Amy Robertson
Production Manager, Nature Baby Limited

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Identify has provided several products for our company. Their service has been excellent. They have provided well researched options within budget, sourced quality product, ensured accuracy with branding and met orders within very tight time frames. Their monitoring processes and follow up have been great and I would recommend them to anyone looking for creative branding solutions.

Julie Battersby
Community Relations Manager, MainPower New Zealand

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I like dealing with identify as they provide me with the most competitive quotes and excellent service. We will continue to use them for our promo needs.

Catie Wilkinson
Marketing and Communications, Talking Tech

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Kordia recently undertook a complete review of corporate clothing and were on the lookout for a new supplier. I had dealt with Warren Jones in the past for merchandise and client Xmas gifts and was always impressed with the level of customer service. We have now expanded our relationship with Identify to cover our complete range of corporate clothing. It has been a long and challenging process and I have been very impressed with Warren's patience and ability to come up with a solution, within budget, every time. I highly recommend Identify.

Michelle Bouhdoud
PA to CEO, Kordia

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I am writing to thank you for the assistance and support you have given us since we purchased the RMS system.

Initially, I was a bit concerned that the closest support and training for the system was far away in Auckland. But after comparing the different systems available and determining that RMS was head and shoulders above the rest, I decided to take a "chance" that the training and support aspects would work out. Add to this the fact that the flexibility of the system we required was far more involved than for the average fashion retail store and I am delighted that I choose RMS. Now that we have a good handle on the most used parts of the system, I look forward to taking the time to look at the plethora of information that is available and how to best use it in improving our business. I will no doubt be listing some more questions and scheduling more on-line training with you. If you ever want to use us as a reference for any potential customers then please do. I am more than happy to talk with other fashion retailers about our experience.

Peter Dean
Refind Rig

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The transition from Fashion Sense to RMS has been a smooth one considering the natural issues involving a complete pos system upgrade. Once all the technical bumps were ironed out and adequate training was given to key staff at Ricochet by the highly capable tech support staff at Identity Solutions, I have found the efficiency of inventory management and point of sale functionality surpass the capabilities of FS in only 8 months. The changeover from FS to RMS has seen a huge improvement in the performance of our business and we continue to grow while making the most of the wide range of features RMS has to offer.

Sarah Moore
Warehouse and Stock Control Manager, Ricochet